Cookie policy
Scope of this policy
Need Financial Planning Ltd (we or us or our) uses cookies when you visit our website, www.needmortgagehub.co.uk, (the Website) to help customise the Website and improve your experience using the Website.
This policy applies between you, the user of this Website, and us, Need Financial Planning Ltd, the owner and provider of this Website.
When you visit the Website, and before your Website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide a better experience and service. You may, if you wish, deny consent to the placing of these cookies; however, certain features of the Website may not function fully or as intended.
This cookie policy should be read alongside, and in addition to, our Privacy Policy, which can be found at: www.needmortgagehub.co.uk/privacy-policy.
What are cookies?
A cookie is a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.
This Website may place and access certain cookies on your computer. We use these cookies to improve your experience of using the Website and to improve our range of services. Cookies do not usually contain any information that personally identifies you, the Website user. However, personal information that we store about you may be linked to the information obtained from and stored in cookies. For more information on how such personal information is handled and stored, refer to our Privacy Policy which is available online at: www.needmortgagehub.co.uk/privacy-policy.
Types of cookies
This Website uses the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies
These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies
These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookies.
Targeting cookies
These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find a list of the cookies that we use in the attached Cookie Schedule.
We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.
How to control your cookies
You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please see the help menu in your internet browser.
You can switch off cookies at any time, however, you may lose information that enables you to access the Website more quickly and efficiently.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
Changes to this policy
Need Financial Planning Ltd reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the cookie policy on your first use of the Website following the alterations.
Contact details
The Website is owned by Need Financial Planning Ltd incorporated in England and Wales with registered number 10901658 whose registered office is at 123 High Street , Broadstairs, Kent, CT10 1NQ, England.
You may contact us:
a. by post using the address above.
b. by telephone at 01843 228800.
c. by email at info@needfp.co.uk.
This policy was created on 20 April 2023.
COOKIE SCHEDULE
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
Cookies that we use on the Website:
Strictly necessary cookies
We use the following strictly necessary cookies:
__cfruid
This cookie is created by CloudFlare and is strictly necessary for Cloudflare's security features so cannot be turned off. Cloudflare sets this cookie to identify trusted web traffic.
Functionality cookies
We use the following functionality cookies:
__cf_bm
Cloudflare set the cookie to support Cloudflare Bot Management.
Analytical/performance cookies
We use the following analytical/performance cookies:
_ga
Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*
Google Analytics sets this cookie to store and count page views.
_hjFirstSeen
Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user.
_fbp
Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
_hjRecordingLastActivity
Hotjar sets this cookie when a user recording starts and when data is sent through the WebSocket.
_hjRecordingEnabled
Hotjar sets this cookie when a Recording starts and is read when the recording module is initialised, to see if the user is already in a recording in a particular session.
Targeting cookies
We use the following targeting cookies:
_fbp
Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
centerVisitorId
Center sets this cookie to track the individual sessions on the website, which is data used for lead generation as a part of marketing purposes.
THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER DEBT SECURED ON IT.
Need Financial Planning Ltd (also trading as Need Mortgage Hub) is registered in England and Wales no. 10901658. Registered office, 123 High Street, Broadstairs, Kent, CT10 1NQ.
Authorised and regulated by the Financial Conduct Authority. Need Financial Planning Ltd is entered on the Financial Services Register https://register.fca.org.uk/ under reference 977136.
If you wish to register a complaint, please write to complaints@needfp.co.uk or telephone 01843 228800.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.
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